SERVANT LEADERSHIP AND JOB PERFORMANCE: THE ROLE OF TRUST IN THE LEADER
Keywords:
Servant Leadership, Job Performance, Trust in LeaderAbstract
Servant leadership improves human resource behaviours, makes employees happy and promotes their performance. This leadership style emphasises fulfilling followers' needs, and accepting servant leadership results in increased levels of job satisfaction, inspiration, appreciation, independence and trust. Numerous healthcare sectors face various issues; one among those is to adopt a leadership style which is acceptable to employees, makes them happy and stimulates job performance. In light of this, a conceptual framework was designed where leader trust is constructed as a moderated between servant leadership and job performance. Preliminary data was collected from 130 Assistant Managers and Managers of the private sector hospitals in Peshawar city using the purposive sampling technique. Results reveal a strong significant association between servant leadership and job performance. Additionally, this relationship is moderated by leader trust. The study has practical and theoretical contributions and provides avenues for more investigations.
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This work is licensed under a Creative Commons Attribution 4.0 International License.
